Store Policies

Gift Wrapping and Packaging

All the Gnomes, Gnomids and their friends are carefully packed using packing peanuts, tissue paper and cardboard boxes. 

 

The packaging is heartfelt, colorful & will satisfy your playful purchase.

Customization

Yes, I can provide custom orders to match specific requirements like matching color preferences and/or interiors, themes, festivals, movie characters, etc. Please contact me directly with your specifications and enquiries. 

Delivery

Processing time: The time I need to prepare and dispatch items varies, for additional details directly contact me.

 

Customs & Import Taxes: Buyers are responsible for any custom or import taxes that may apply. Also, am not responsible for any delays caused by the customs department. 

 

Payments: PayPal 

Returns & exchanges

I don't accept returns or cancelations, unless they arrive damaged or defective. 

 

But please contact (within 24 hours of receiving your order) me if you have any problems with your order.

 

The following items can't be returned or exchanged because of 

•  The nature of these items

•  Custom or personalised orders

•  Orders placed on deals/sales/discounted events

 

Conditions of Returns

•  Any application for returns will be considered if contacted within 24hrs of receiving the order. 

•  Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Dispatch

Dispatch items back within: 14 days of delivery